Forward Deployed Engineer

Recruiting From ScratchSan Francisco, CA
Onsite

About The Position

Our client is an early-stage applied AI startup building autonomous operational agents that automate complex enterprise workflows across industries such as healthcare, logistics, finance, and payroll. The company is replacing repetitive manual work traditionally handled by outsourced teams and legacy operational systems through AI agents capable of browser automation, document processing, and API-driven workflow execution. Founded by experienced operators with deep expertise scaling operational systems at hypergrowth technology companies, the company is already demonstrating strong commercial traction with enterprise customers significantly expanding contract value within months of initial deployment. With a small, highly technical founding team, this is an opportunity to join at an inflection point and help define how AI agents are deployed, scaled, and commercialized across enterprise customers. This role sits at the intersection of engineering, customer deployment, solution architecture, and revenue expansion.

Requirements

  • 2–5 years of experience in: Forward Deployed Engineering Solutions Engineering Technical Deployment / Implementation Technical Customer Success Solution Architecture
  • Strong engineering fundamentals with hands-on coding experience
  • Experience owning technical customer relationships
  • Comfortable operating across technical implementation and customer-facing execution
  • Strong startup instincts and ability to move quickly in ambiguous environments
  • Able to independently drive projects from problem discovery to deployment
  • Strong written and verbal communication
  • Highly product-minded and customer empathetic

Nice To Haves

  • Experience deploying AI systems or workflow automation products
  • Experience with applied AI, browser agents, workflow orchestration, or agentic systems
  • Python fluency
  • TypeScript familiarity
  • Pre-sales or pilot ownership experience
  • Experience at early-stage startups
  • Founder / ex-founder experience
  • Experience in enterprise software deployments
  • Comfortable using AI coding tools (Cursor, Claude Code, etc.)
  • Experience in operationally complex industries such as healthcare, logistics, payroll, or fintech
  • Strong evidence of intensity / excellence (startup founding, high-achievement extracurriculars, exceptional side projects)

Responsibilities

  • Own enterprise deployments from first customer interaction through production launch
  • Run technical discovery sessions with customer stakeholders to understand operational workflows
  • Translate ambiguous business processes into deployable AI agent solutions
  • Configure and deploy agents against live customer systems and datasets
  • Build lightweight integrations and implementation-layer tooling
  • Own pilot execution timelines, success criteria, and deployment milestones
  • Partner with customers through procurement, technical validation, and production rollout
  • Drive pricing conversations and help move technical evaluations into signed contracts
  • Surface structured product feedback from live deployments
  • Build reusable deployment frameworks and implementation playbooks
  • Collaborate directly with founders on product iteration and customer expansion strategy
  • Travel occasionally to customer sites for implementation and workflow discovery

Benefits

  • Base salary: $175,000 – $250,000
  • Equity: Competitive founding-stage equity
  • Visa sponsorship available
  • Direct collaboration with founders
  • High ownership and customer-facing responsibility from day one
  • Meaningful influence on product direction
  • Strong path toward future leadership across deployment, product, or engineering
  • Opportunity to build rare customer-commercial-technical hybrid expertise
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