Forward Deployed Engineer, Enterprise Document AI (SF)
About The Position
The Forward Deployed Engineer will own the technical work that turns enterprise evaluations into successful production deployments. The role involves building applications, running evaluations, troubleshooting integrations, and staying close to customer results. The engineer will partner with sales during technical evaluations and own technical success for 1–3 enterprise accounts, helping customers resolve issues, deepen adoption, and expand into additional use cases. This is a founding role within the client’s developing Forward Deployed Engineering function. The engineer will work directly with founders, product, and engineering to shape the platform and establish how future deployments are delivered. The position combines substantial engineering work with customer relationships and deployment responsibility. Independent coding and production deployment ownership are essential. The role requires full-time, in-person work in San Francisco five days per week.
Requirements
- At least 3 years of full-time production engineering experience shipping software for enterprise customers.
- Experience at a recognizable, high-growth startup with strong engineering standards.
- Demonstrated independent ownership of building, deploying, and supporting production applications or AI pipelines.
- Strong production-level Python skills and engineering fundamentals.
- Solid understanding of AI, LLMs, and machine learning concepts.
- Experience using Claude, Codex, or similar coding tools beyond autocomplete, with sound technical judgment.
- Enterprise deployment experience spanning integrations, troubleshooting, and customer-specific constraints.
- Clear communication skills and confidence leading technical customer conversations.
- A quantitative approach to debugging, experimentation, and performance measurement.
- Willingness to work on-site in San Francisco five days per week.
Responsibilities
- Turn customer requirements into working applications and integrations.
- Partner with account executives and sales engineers on evaluations, custom demos, and competitive benchmarking.
- Build custom applications, agents, evaluation tools, and product enhancements.
- Own technical success for 1–3 enterprise accounts, meeting with them weekly or biweekly.
- Resolve deployment and integration issues to deepen adoption.
- Build diagnostics, dashboards, and evaluation harnesses to measure performance and catch regressions.
- Explain technical decisions and trade-offs to customer stakeholders.
- Identify new use cases and expand deployments across teams.
- Translate customer insights into product improvements and engineering priorities.
Benefits
- Medical, dental, and vision insurance.
- Unlimited PTO.
- Flexible parental leave.
- Up to $150 per month in eligible health and wellness reimbursement.
- Free daily lunch.
- Reimbursed transportation.
- Competitive equity.
- Visa transfers and sponsorship are supported.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
