Forward Deployed Engineer
About The Position
Crimson Education is hiring a Forward Deployed Engineer to build and deliver workflow software for the college admissions application process. The product serves students, families, counselors, and admissions consultants across workflows such as school selection, Common App preparation and submission tracking, essay review, application milestones, and client-facing service operations. The role combines software engineering, product thinking, and customer engagement. The engineer will work directly with users to understand their needs, convert ambiguous workflow problems into technical solutions, and build reliable product experiences that improve the admissions journey. The position involves owning projects from discovery and design through implementation, deployment, and continued iteration.
Requirements
- Strong software engineering fundamentals and hands-on experience building production-quality applications.
- Experience with full-stack development, backend systems, frontend interfaces, APIs, databases, and modern software development practices.
- Strong product sense and ability to distinguish user requests from root problems and high-leverage product opportunities.
- Customer-oriented mindset and strong communication skills, including comfort speaking with clients, asking thoughtful questions, and uncovering their needs.
- Ability to work in ambiguous environments and turn loosely defined business problems into clear technical execution plans.
- Ability to balance fast iteration with long-term technical maintainability.
- Strong ownership, execution speed, and attention to detail.
- Interest in education technology, college admissions, workflow automation, or service software.
Nice To Haves
- Experience building workflow software, internal tools, CRM systems, SaaS products, or customer-facing operational platforms.
- Familiarity with the college admissions process, Common App, essay review workflows, or education consulting services.
- Experience working in early-stage teams or fast-moving product environments.
- Experience building AI agents, copilot-style products, workflows, or internal automation systems.
- Experience with LLM application infrastructure, evaluation systems, retrieval, tool execution, or observability.
- Interest in education, learning systems, or personalized AI products.
Responsibilities
- Design, build, and maintain software systems for college admissions workflows, including school research, application planning, Common App process management, essay review, and document tracking.
- Work with customers and internal service teams to understand pain points, operational processes, and business needs.
- Translate user requirements into product features, workflow improvements, internal tools, and scalable technical solutions.
- Prototype, validate, and iterate on product ideas using real user feedback.
- Collaborate with product, design, operations, and customer-facing teams to set priorities and deliver high-impact solutions.
- Own projects end to end, from problem discovery and technical design through implementation, deployment, and post-launch iteration.
- Identify opportunities to automate repetitive workflows, improve service quality, and improve the application experience.
Benefits
- Flexible working environment with autonomy to structure how you work.
- Development opportunities and internal promotions or role changes.
- $1,000 annual individual training budget.
- Psychologist on staff.
- Fireside chats and workshops to support the team.
- Option for many roles to work from an office or remotely.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
