Forward Deployed Engineer

alpharun.com • San Francisco, CA

14d • Onsite

About The Position

As a Forward Deployed Engineer, you’ll build long-horizon AI revenue agents that autonomously drive revenue for our customers’ businesses. You’ll scope the workflow with executive leadership, connect Alpharun to their systems, and ship the product improvements that make each deployment possible. This is a high-autonomy role for a customer-minded engineer who wants to own outcomes. You’ll work directly with customers to understand how their revenue is won and lost, then build agents that measurably move it.

Requirements

• 2+ years of experience building and shipping production software, ideally backend or full-stack, at a fast-moving company.
• Experience integrating with third-party APIs and enterprise systems, including REST, webhooks, auth, and messy real-world data.
• Hands-on experience building with LLMs: prompting, tool use, and evaluating output quality.
• Comfort in front of customers. You can run a technical working session, turn a business problem into a technical plan, and explain trade-offs to non-technical stakeholders.
• Strong product judgment about when to build a one-off and when to generalize into the platform.
• A track record of succeeding in environments with significant ambiguity, autonomy, and accountability.
• Extreme ambition and high expectations of yourself and the people around you.

Nice To Haves

• Voice or telephony experience is a plus.

Responsibilities

• Build and launch voice agents and goal-oriented revenue agents in Alpharun that qualify leads, book appointments, collect documents, follow up, and move customers to the next stage of their journey.
• Integrate with customer systems, including CRMs, loan origination and policy systems, dialers and contact-center platforms, and internal APIs, so agents can read customer state and take action.
• Ship directly to the core product. When a deployment needs a capability we don’t have yet, you’ll build it so every customer benefits.
• Work hands-on with customer ops leaders, sales managers, and IT/security teams to scope use cases, map workflows, define success criteria, and run pilots.
• Bring what you learn in the field back into our roadmap and deployment playbook.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed