Forward Deployed Engineer Strategy and Operations Lead, North America

Google•Boulder, CO

9d•$186,000 - $269,000

About The Position

As part of Google Cloud’s Go-to-Market Strategy and Operations team, this role acts as a trusted advisor and partners with Sales, Customer Engineering, Finance, Marketing, Partners, and Google Cloud Consulting to plan, strategize, and run the business. Within the Cloud AI Tech GTM team, the role focuses on building and executing the Global AI GTM strategy and helping drive the team’s and business’s growth globally. As part of the AI Strategy and Operations team in Google Cloud, the position partners closely with FDE, AI CE, and sales leadership, as well as finance, product, and regional operations teams. It provides actionable insights and uses a data-driven approach to improve forecast accuracy, sharpen decision-making, and deepen understanding of the business. The role manages North American AI Tech GTM operations and customer engagement processes, while contributing to global forecast and review cycles and regional planning. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US salary: $186,000–$269,000, plus a 20% bonus target, equity, and benefits.

Requirements

Bachelor’s degree or equivalent practical experience.
8 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management.
Experience with data analysis, generating data-driven insights, and using SQL or other analytical approaches.
Experience in business planning, program management, forecasting, and storytelling through data to facilitate conversations with executive leadership.
Experience serving as a trusted advisor to executive stakeholders.
Experience in client management and relationship-building.

Nice To Haves

MBA or other relevant advanced degree.
Experience tailoring and delivering compelling reporting and presentations by audience, asking strategic questions, and leading conversations that drive results and efficiencies.
Experience collaborating with cross-functional teams and influencing without authority to drive operational excellence, successful delivery of priority initiatives, process improvements, and change management.
Knowledge of enterprise customers and cloud technologies, products, and market landscape.

Responsibilities

Manage North American AI Tech GTM rhythm-of-business activities, including business reviews, resource allocation, workload reviews, and forecast calls.
Operationalize the North American AI Tech GTM team by establishing key systems, roles and responsibilities maps, processes, and tools to support business scaling.
Coordinate end-to-end qualification, technical review, and executive prioritization of incoming customer Engagement Requests (ERs) across North America.
Drive ongoing operational inspection of active customer engagements across operational projects and assigned Forward Deployed Engineers (FDE) to mitigate delivery blockers and identify repeatable architectural wins.
Partner with regional AI Sales Specialists, FDE, AI CE, and finance teams to provide inputs to global Cloud AI forecast and review cycles.
Collaborate with regional peers on AI Tech GTM planning, including blueprint development, metric setting, and territory design.