Forward Deployed Engineer, Lead - AI Engineer

Reflection • San Francisco, CA

2d

About The Position

We’re seeking an exceptional technical lead to build and scale Reflection’s Forward Deployed Engineering function within the AI Solutions team. This team plays a critical role in bridging our cutting-edge AI research with real-world enterprise deployments. As a Forward Deployed Engineer Lead, you will own the end-to-end technical strategy, execution, and delivery of complex agentic applications, from early pre-sales discovery through production deployment.

Requirements

• Strong software engineering background with experience shipping production-grade systems (Python, Typescript)
• Proven track record of deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, and CI/CD).
• Deep understanding of machine learning concepts and hands-on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning.
• 6+ years of software engineering experience, including 2+ years in a technical leadership capacity delivering AI-driven enterprise solutions (e.g., Lead Forward Deployed Engineer, Tech Lead, or Engineering Manager).
• Demonstrated ability and interest to work in customer-facing environments, understanding user needs, architecting solutions for real business problems, and delivering tangible outcomes.
• Self-starter with high agency and ownership, excelling in fast-paced startup environments where playbooks are still being written.

Responsibilities

• Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications.
• Architect and build complex agentic systems using state-of-the-art models, orchestrating sophisticated LLM workflows and integrating deeply with enterprise infrastructure.
• Collaborate with research teams to adapt and fine-tune models for customer-specific needs, contributing to our internal codebase for inference, fine-tuning, and evaluation.
• Own end-to-end deployments across hybrid environments (public cloud, VPC, and on-premises), ensuring production-grade scalability, performance, and reliability.
• Shape and scale the Forward Deployed Engineering organization by defining playbooks, best practices, technical standards, and mentorship to support team growth.

Benefits

• Top-tier compensation: Salary and equity structured to recognize and retain the best talent globally.
• Health & wellness: Comprehensive medical, dental, vision, life, and disability insurance.
• Life & family: Fully paid parental leave for all new parents, including adoptive and surrogate journeys. Financial support for family planning.
• Benefits & balance: paid time off when you need it, relocation support, and more perks that optimize your time.
• Opportunities to connect with teammates: lunch and dinner are provided daily. We have regular off-sites and team celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed