Forward Deployed Engineer - iPaaS

PortX • Mercer Island, WA

15d • $150,000 - $180,000 • Hybrid

About The Position

PortX is a leading AI-powered data and integration company for modern banking, bringing systems together and data to life through our unified platform for modern integration, governed customer 360 data, and next-generation payments. We're in strong growth mode, PortX is looking for a Forward Deployed Engineer to configure integrations for our bank, Fintechs and credit union customers on the PortX platform. You’re an extension of the PortX platform self-service capabilities: you configure on the customer’s behalf, map their data, and drive measurable outcomes. This is a high impact role, customer facing and you’re joining PortX at an opportune time.

Requirements

• 3+ years in integration, implementation, solutions engineering or technical consulting.
• Strong data mapping skills: comfortable reading API specs (REST/SOAP, JSON, XML) and translating between schemas.
• Experience configuring an integration platform or iPaaS (e.g., MuleSoft, Boomi, Jitterbit, Workato).
• Can run a workshop and turn a messy conversation into clear requirements.
• Writes clear, specific product requirements and bug reports.
• Comfortable with API tools such as Postman, and with reading logs to troubleshoot.
• Uses AI tools to speed up mapping, analysis and documentation.

Nice To Haves

• Banking, credit union or payments experience: core systems (Jack Henry, Fiserv, FIS, Corelation), digital banking, ACH, ISO 20022.
• Familiarity with integration frameworks (e.g., Apache Camel) or scripting, enough to read them rather than build with them.
• Background in a customer-facing technical role such as sales engineering or implementation consulting.

Responsibilities

• Run discovery workshops with customer business and technical stakeholders, remote or on-site, to capture use cases, data flows and success criteria.
• Map customer core and vendor data to the PortX canonical model (ORCA), and own mapping accuracy end to end.
• Configure integrations using PortX’s connector library, ORCA-Gateway and platform tooling.
• Validate integrations with the customer: test data, UAT support and sign-off against the agreed success criteria.
• Partner with the Account Manager on sequencing, priorities and customer commitments.
• Identify platform gaps, write them up as clear requirements with customer context, and track them through to delivery with the Platform team(s).
• Spot repeat patterns across customers and turn them into templates and reusable configurations.
• Triage customer-reported issues, isolate configuration problems from platform defects, and route defects with clean reproduction steps.
• Keep each customer’s mapping and configuration documented so anyone can pick it up.

Benefits

• Competitive compensation: attractive equity opportunities at a venture-backed startup
• High Impact Role: Have a direct and immediate impact on revenue & scaling the business
• Insurance (medical, dental, vision)
• 401(k)
• Unlimited PTO
• Be a part of a collaborative and highly motivated team culture where your voice is heard and you're not just a number in a big company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed