Service Technician Lexington

Michelin•Lexington, SC

3d•Onsite

About The Position

Michelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. The role provides in-house and onsite tire service for forklift and other material-handling equipment. Mechanical experience is preferred, but not required; training will be provided for skills needed. The technician contributes to customer service and operational improvement, continually develops knowledge of products and services, and takes ownership of the position’s function and its contribution to the Service Center’s success. This is a day-shift position with variable start times, 8-hour shifts, and overtime available after 40 hours. The role requires being at least 21 years old and passing a urine drug screen, DOT physical, and background check as conditions of employment, subject to applicable accommodation and state-law processes. The position is performed in person and involves work in an industrial environment and a service vehicle, including at indoor and outdoor customer locations with varying noise and hot or cold conditions. The work environment is tobacco-free, including vaping alternatives.

Requirements

Must be at least 21 years old.
High school diploma or equivalent experience.
Valid driver's license.
Dedication to prioritizing personal safety and the safety of others.
Punctuality and effective time-management skills.
Strong attention to detail, initiative, and critical-thinking skills.
Ability to work independently.
Ability to lift up to 75 pounds; lift-assist equipment is available.
Effective, professional communication with customers.
Ability to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation processes.
Ability to pass a background check at the appropriate stage, consistent with state law, as a condition of an offer of employment.

Nice To Haves

Mechanical experience is preferred.
Knowledge of MS Office Suite applications, such as Word and Excel, and an ERP system is a plus but not required.

Responsibilities

Install forklift and other material-handling tires in-house and onsite using a hydraulic tire press.
Dismount and mount tires and service customer products according to customer orders.
Perform preventive maintenance and keep all equipment, including service vehicles, clean.
Promptly report to the Service Manager materials that do not meet quality standards, equipment needing maintenance, customer-site delays, potential customer-equipment issues before service, accidents, safety concerns, and other potential hazards.
Provide input to support customer service and operational improvement.
Continuously improve knowledge of products and services and take ownership of the position’s function in relation to Service Center success.