Forklift Certification Specialist

Employbridge•Louisville, KY

About The Position

The Forklift Certification Specialist conducts regular forklift certification classes for local field associates and customers, supporting the organization’s service delivery and safety program. The interactive role involves training, coaching, evaluating, and developing participants’ forklift skills, as well as providing strong customer service and communication. Classes are held at the local office and customer sites, and the specialist travels between these locations as needed. The role also promotes teamwork, cooperation, workplace safety, and the organization’s core values, operating principles, and service differentiators at client worksites.

Requirements

  • High school diploma or at least 3 years of experience operating forklifts in a warehouse environment.
  • Proof of current or prior forklift certification.
  • Prior experience training and certifying other employees on forklifts.
  • Strong customer service abilities.
  • Flexible, can-do attitude.
  • High motivation, self-direction, and maturity.
  • Ability to work with people from diverse socioeconomic backgrounds.
  • Ability to work as part of a team and contribute to individual and business goals.
  • Clear and articulate oral and written communication skills, adapting language and approach to the audience and purpose.
  • Ability to achieve quality results in a timely and cost-effective manner, prioritize work, plan resources, and monitor progress.
  • Ability to respond positively to change, adapt quickly to new situations, and handle a diverse range of tasks effectively.
  • Experience using various technology platforms to support effective decisions.
  • Ability to sit or stand for long periods, walk short distances, talk, hear, communicate in writing, adjust vision between close and distant views, stoop, kneel, bend, crouch, and lift up to 25 pounds.
  • Ability to comply with occupational safety and health standards, rules, and regulations.

Responsibilities

  • Lead regular forklift certification classes for field employees at the local office and customer sites.
  • Coach, evaluate, and develop the skills of class participants.
  • Travel between the branch office and local customer sites as needed.
  • Foster teamwork, cooperation, and a culture of workplace safety.
  • Represent the organization at client worksites and demonstrate its core values, operating principles, and service differentiators.
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