Forklift Certification Specialist

Employbridge Career•Louisville, KY

About The Position

The Forklift Certification Specialist conducts regular forklift certification classes for local field associates and customers, contributing hands-on support to the company's service delivery and safety program. The role involves coaching, evaluating, and developing participants' forklift skills, and requires prior forklift training or certification experience along with strong communication and customer service abilities. The specialist works at the local office and customer sites as needed, helps foster teamwork and workplace safety, and represents the company's values and service standards at client locations.

Requirements

  • High school diploma or at least 3 years of experience operating forklifts in a warehouse environment.
  • Proof of current or prior forklift certification.
  • Prior experience training and certifying other employees on forklifts.
  • Strong customer service abilities.
  • Flexible, can-do attitude; high motivation, self-direction, and maturity.
  • Ability to work with people from diverse socioeconomic backgrounds.
  • Ability to work in a team and contribute toward individual and business goals.
  • Clear oral and written communication, adapting language and methods to the audience and purpose.
  • Ability to achieve quality results in a timely and cost-effective manner, plan resource use, and monitor progress.
  • Ability to respond positively to change and adapt quickly to new situations.
  • Ability to handle a diverse range of tasks effectively.
  • Experience using various technology platforms to support effective decisions.
  • Ability to sit or stand for long periods, walk short distances, communicate orally and in writing, adjust vision between close and distant views, stoop, kneel, bend, crouch, and lift up to 25 pounds.

Responsibilities

  • Lead regular forklift certification classes for field employees at the local office and customer sites.
  • Coach, evaluate, and develop the skills of class participants.
  • Travel between the branch office and local customer sites as needed.
  • Foster teamwork, cooperation, and a culture of workplace safety.
  • Represent the organization at client worksites and demonstrate its core values, operating principles, and service differentiators.
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