Forensic Security Officer Supervisor

Dhss/Samh•Dover, DE

4d•Onsite

About The Position

The Delaware Psychiatric Center (DPC) Jane E. Mitchell (JEM) Security Officer Supervisor is responsible for overseeing security personnel who provide security and safety for 42 male and female clients from the Department of Correction (DOC) and 80 staff at the JEM facility. The JEM building operates 24 hours a day, with three shifts. This role is within a level 5 secure state facility that houses mental health clients, requiring the monitoring and ensuring of security and safety for state property, staff, and visitors. The work involves potential for dealing with crisis and emergency situations, including the use of physical restraint, foot patrols of resident units, conducting searches, and monitoring clients. Security officers work under the direction of clinical staff and are trained to recognize unusual behavior but do not provide clinical observation or services.

Requirements

One year of experience in maintaining the security and safety of individuals and facilities.
One year of experience in interpreting and applying laws, rules, regulations, policies, and procedures related to the protection of the health, safety, welfare, or rights of clients in a psychiatric setting.
Coursework, training, and/or experience in staff supervision, which may include performing as a lead worker overseeing the work of others.
Possession of a valid Driver's License (not suspended, revoked, or canceled, or disqualified from driving).

Responsibilities

Maintains control of persons and property in compliance with policies relative to safety, security, and orderliness.
Monitors and ensures the safety of state property, as well as the safety and location of staff and visitors by controlling ingress and egress of people through a secure point of access within the forensic building and units.
Answers internal emergency calls received via the facility emergency phone line, relays information to the appropriate authorities, and monitors internal alarm systems.
Uses electronic intercom and closed-circuit camera systems to communicate with staff, accurately identify and verify authorized access, granting sector-by-sector access from the control center.
Observes the behavior of clients and alerts nursing and other clinical staff of behavioral changes; monitors conduct of visitors; and takes action to de-escalate potentially violent or disruptive situations.
Responds to psychiatric emergencies involving combative clients and assists in detaining trespassers, violators, and searching for missing clients.
Responds to internal hazards, risks, fires, or other emergencies.
Makes regular rounds of the forensic buildings, units, and perimeter, ensuring that all safety devices on doors and windows are operable and secure.
Conducts inspections and searches of clients, visitors, grounds, and building perimeter for weapons or other contraband and takes client counts.
Provides general information to forensic unit visitors and gives directions as required.
May be required to prepare logs, statistical information, incident reports, and use of force reports.