Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Simi Valley, CA

28d•Onsite

About The Position

This role is for Non-US Accredited Foreign Graduates who have successfully passed the FPGEE and TOEFL, and are seeking to complete their required US Internship hours. The program aims to build upon existing pharmacist education to develop knowledge, skills, and abilities in diverse patient care, practice management, leadership, and education. Interns will work under the direct supervision of a licensed Pharmacist, playing a critical role in ensuring a safe and effective Retail Pharmacy work environment. The goal is to prepare interns to pass all required Pharmacist licensure exams and processes within 120 days of completing their internship. Key responsibilities include patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, inventory management, and workflow management (excluding final prescription verification). A significant aspect of the role involves keeping customers and patients healthy through patient care programs. Interns are expected to lead with empathy, support their Pharmacy Manager, identify business opportunities, adapt to change, seek growth, and foster a team culture.

Requirements

Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS.
Successfully passed FPGEE and TOEFL.
High School Diploma or General Equivalent Development (GED).
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy.
Active Pharmacy Intern license in state where district is located.
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
Strong communication and presentation skills.
Results Orientation.
Colleague Engagement.
Active Listening.
Customer and Community Engagement.
Consumer Behavior.
Negotiation and Conflict Resolution.
Patient Counseling.
Emotional Intelligence.
Time Management.
Digital Literacy.
Regular and predictable attendance including nights and weekends.
Ability to complete any additional tasks as directed by supervisor or manager.
Ability to complete all required training and obtain required licensure (if applicable) within guidelines.
Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
0 to 3 years of prior RELATED work experience.

Nice To Haves

Eligibility to immunize.
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).
3 to 5 years of prior RELATED work experience.

Responsibilities

Ensure a safe and effective Retail Pharmacy work environment.
Deliver exceptional care to each patient.
Manage patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, inventory management, and workflow management (excluding final prescription verification).
Keep customers and patients healthy through adoption and management of patient care programs.
Lead with empathy and compassion for patients, customers, caregivers, and colleagues.
Support the Pharmacy manager in motivating, inspiring, and developing Pharmacy Support Staff.
Identify critical business opportunities and meaningful solutions to drive growth and improve performance.
Adapt to change and adjust plans to thrive in a dynamic community healthcare setting.
Seek new ways to grow, collaborate with others, and deliver better outcomes.
Align others around the purpose of bringing heart to every moment of health.
Facilitate a team culture that promotes caring, energy, enthusiasm, and pride.
Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors.
Greet each customer in a courteous and professional manner.
Assist all pharmacy and front store customers with their questions and concerns.
Answer telephone with a warm and friendly greeting.
Request additional help and work with others to find solutions when needed.
Remove obstacles to make customers’ experiences easier.
Perform approved register transactions including cash, check and charge, bagging merchandise.
Engage with customers and seek ways to create heartfelt, personalized moments.
Maintain customer/patient confidentiality according to HIPAA and company standards.
Communicate with customer/patient while protecting their confidential drug information.
Comply with all federal and state laws, rules, and regulations.
Comply with all CVS policy and standard operations procedures (SOPs).
Meet requirements for state and federal licensure within an appropriate timeframe.
Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions.
Resolve third party rejections and complete any manual claim forms.
Perform all prescription pick-up procedures.
Access, input and retrieve any necessary information to/from the workstation.
Maintain in-stock by ensuring all inventory management policies and procedures are followed.
Assist with putting away drug orders (except Clls) as permitted by law.
Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team.
Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer to counsel and direct customer to pharmacist if necessary.
Field any medical questions when appropriate.
Communicate and interact with all healthcare professionals to provide optimal care.
Solicit information on a customer’s medical history to give appropriate medical advice.
Practice and develop duties performed by pharmacists according to law.
Communicate with Field Management and Corporate as needed.
Participate in all required store operational meetings.
Support maintaining a clean, organized, and professional pharmacy department.
Support scheduling activities according to the needs of the business and workflow model.
Coordinate/implement the training and development of Pharmacy Support Staff.
Recognize others and celebrate success.
Complete all required training programs.
Immunize once state regulations are met.