Foreclosure Support

Mackie Wolf Zientz Mann•Dallas, TX

3d•Onsite

About The Position

This role is responsible for the accurate and timely processing of foreclosure figures. Key duties include responding to and processing daily incoming faxes, handling borrower requests for loan balances, entering information into the computer system, escalating issues, and ensuring timely client responses.

Requirements

Accurate and timely processing of foreclosure figures.
Responding to directing and processing daily incoming faxes.
Responding to borrower requests for loan balances.
Entering information into the computer system.
Escalating issues found within the firm.
Ensuring client has received responses in a timely manner.

Responsibilities

Process external payoff and reinstatement quotes.
Respond to client attorney fees and costs requests.
Request and process additional fee requests to investors and clients.
Review and direct incoming firm faxes according to request type.
Document and deliver incoming accounting checks to the accounting department.
Process daily electronic mailing systems (Walz).
Process incoming borrower payments to the clients/investors.
Mail non-electronic documents to the county for recording.
Prepare recorded documents for return to client.
Scan documents and mail into system.
Provide backup support to Front Desk/Receptionist as needed.
Perform all other duties as requested and assist with any other firm related duties including various projects.