Foreclosure Support

Mackie Wolf Zientz Mann•Dallas, TX

2d•Onsite

About The Position

This role is responsible for the accurate and timely processing of foreclosure figures. Key duties include responding to and processing daily incoming faxes, handling borrower requests for loan balances, entering information into the computer system, escalating issues within the firm, and ensuring clients receive timely responses.

Requirements

High school diploma or equivalent.
Strong communication etiquette (verbal and written).
Able to work independently with little to no direction from management as well as be part of a team.
Strong ability to multi-task and prioritize based upon urgency.
Ability to work in a fast pace environment and meet/exceed priority deadlines.
Highly dependable (attendance, daily responsibilities/tasks, and project deadlines).
Competent in multi-tasking, prioritization, and maintain confidentiality.
Very detail-oriented.
Good decision maker. Understand when to take initiative or seek manager’s input.

Nice To Haves

Minimum four years mortgage banking experience a plus.

Responsibilities

Request and process external payoff and reinstatement quotes.
Respond to client attorney fees and costs requests.
Request and process additional fee requests to investors and clients.
Review and direct incoming firm faxes according to request type.
Document and deliver incoming accounting checks to the accounting department.
Process daily electronic mailing systems (Walz).
Process incoming borrower payments to the clients/investors.
Mail non-electronic documents to the county for recording.
Prepare recorded documents for return to client.
Scan documents and mail into system.
Provide backup support to Front Desk/Receptionist as needed.
Perform all other duties as requested and assist with any other firm related duties including various projects.