Foreclosure Support Specialist

Schneiderman & Sherman, P.C.•Blue Ash, OH
•Onsite

About The Position

Schneiderman & Sherman, P.C. is seeking a detail-oriented and motivated Foreclosure Support Specialist for its Foreclosure Department in Blue Ash, Ohio. This entry-level role focuses on preparing accurate and timely foreclosure fees and costs quotes, maintaining case information in the firm's case management system, and providing administrative and operational support. The position is suited to an organized, analytical candidate comfortable working with numbers, managing multiple priorities, and meeting deadlines. Prior foreclosure or legal experience is preferred but not required; training is available.

Requirements

  • High school diploma or equivalent required.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication skills.
  • Comfort working with numbers, basic math, and fee calculations.
  • Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • Strong computer proficiency, including Microsoft Office applications.
  • Ability to learn new software and case management systems.
  • Strong problem-solving and analytical skills.
  • Ability to work independently while collaborating effectively with team members.

Nice To Haves

  • Associate's degree or higher.
  • At least 1 year of administrative, legal support, foreclosure, or mortgage servicing experience.
  • Prior experience with CaseAware or similar software.

Responsibilities

  • Prepare and process accurate foreclosure fees and costs quotes in accordance with client guidelines and established procedures.
  • Review case information, fee schedules, and supporting documentation to ensure quotes are accurate and complete.
  • Coordinate with attorneys, foreclosure staff, and other departments to obtain information needed to prepare quotes.
  • Monitor and respond to requests for fees and costs quotes within required turnaround times.
  • Enter, update, and maintain accurate information in CaseAware, the case management system.
  • Provide administrative and operational support to the Foreclosure Department, including document preparation, data entry, and case file maintenance.
  • Help monitor workflow queues, deadlines, and outstanding tasks to ensure timely completion.
  • Communicate professionally and effectively with internal departments and external parties as needed.
  • Perform other duties as assigned by supervisors.

Benefits

  • Competitive pay rates.
  • Paid time off and paid holidays.
  • Medical and dental insurance options.
  • Health Savings Account (HSA).
  • Vision insurance plan.
  • Traditional and Roth 401(k) retirement plans.
  • Employer-funded profit-sharing and cash balance retirement plans.
  • Company-paid long-term disability and basic life insurance.
  • Employee Assistance Program, including free mental health and financial counseling services.
  • Company-organized volunteer opportunities.
  • Commitment to work-life balance.
  • Team bonding events, gift raffles, and annual holiday party.
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