Foreclosure Processor

Mackie Wolf Zientz Mann • Little Rock, AR

1d • Onsite

About The Position

Accurate and timely entry of data in the firm’s case management system; Correspond with debtors and firm clients through telephone and written communication; Respond to client inquiries and provide counseling to clients regarding setup of foreclosure, eviction and bankruptcy referrals; Access client websites to request documents, upload documents and update the client’s website with accurate information regarding status of case setup of foreclosure, eviction and bankruptcy referrals.

Requirements

• Accurate and timely entry of data in the firm’s case management system
• Correspond with debtors and firm clients through telephone and written communication
• Respond to client inquiries and provide counseling to clients regarding setup of foreclosure, eviction and bankruptcy referrals
• Access client websites to request documents, upload documents and update the client’s website with accurate information regarding status of case setup of foreclosure, eviction and bankruptcy referrals

Responsibilities

• Answer debtor inquiries via telephone or email and respond in a timely, accurate and professional manner.
• Provide timely and accurate responses to client inquiries.
• Ensure all required information is properly entered into the firm’s case management system and client websites in a timely and efficient manner.
• Identify and request from the client any missing documents and/or data needed for the referral intake process.
• Follow-up timely on previous missing document or data requests that are needed for the referral intake process.
• Performs all other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed