Ford Technician (Automotive Mechanic)

Richmond Ford West•Glen Allen, VA
•Onsite

About The Position

Richmond Ford West is hiring Ford Automotive Repair Technicians for its Short Pump, Virginia service shop. Technicians perform work listed on repair orders, diagnose and repair vehicle systems, verify repairs, communicate additional service needs, and complete warranty repairs to manufacturer specifications. The dealership describes its team as professional, collaborative, and focused on individual success, fair compensation, career advancement, and helping address a growing workload. The shop is family-owned and features air conditioning, recently renovated facilities, and state-of-the-art equipment.

Requirements

  • At least a high school diploma or GED equivalent.
  • Valid driver's license.
  • Ability to pass a background check.
  • Broad knowledge of new vehicle technologies.
  • Excellent customer service skills and basic computer skills.
  • Positive, friendly attitude and enjoyment of a fun, dynamic work environment.
  • Ability to collaborate effectively.
  • Ability to learn new technology, repair methods, and service procedures.
  • Ability to operate electronic diagnostic equipment, including IDS/FDRS.

Nice To Haves

  • Five or more years of Ford Service Technician experience.
  • Ford-specific diagnostic testing experience.
  • Ambition, a strong work ethic, and interest in career advancement.

Responsibilities

  • Perform repair-order work efficiently and in accordance with dealership policies and procedures.
  • Test-drive vehicles to verify repairs and proper operation of systems, using diagnostic tools and special service equipment.
  • Diagnose, maintain, and repair automotive systems, including engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning.
  • Communicate with the Service Advisor so customers are informed of additional services needed.
  • Use the Internal Escalation Process during difficult repairs.
  • Estimate the time needed for additional repairs.
  • Perform warranty repairs to manufacturer specifications.
  • Grow technical skills while contributing to a productive and professional shop.

Benefits

  • 401(k) retirement plan with a 40% match.
  • Up to 20 days of paid time off.
  • Relocation assistance plan.
  • Low-cost individual health care.
  • Longevity, production, and video MPI bonuses, plus participation in Ford's top tech rewards program.
  • Training and tuition reimbursement.
  • Growth and advancement opportunities.
  • Air-conditioned shops and state-of-the-art equipment.
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