FOQA Program Manager

Frontier CareersDenver, CO
Onsite

About The Position

The FOQA Program Manager reports to the Sr. Manager, Operational Safety Programs and leads the company’s Flight Operations Quality Assurance program by overseeing flight data analysis, event monitoring, safety trend identification, corrective action support, and integration of FOQA insights into the company’s Safety Management System and risk-based decision-making.

Requirements

  • Bachelor’s degree or equivalent combination of education and airline operations experience.
  • Minimum 5 years of aviation safety, flight operations, FOQA, SMS, ASAP, or related operational experience.
  • Experience analyzing aviation safety data, identifying trends, preparing reports, and supporting corrective actions.
  • Operational familiarity with Flight Operations, Dispatch, Inflight, Maintenance, Training, and airline safety programs.
  • Working knowledge of SMS principles, risk management, safety assurance, safety reporting, and safety promotion.
  • Ability to analyze FOQA data, identify operational trends, prepare reports, and develop data-driven safety recommendations.
  • Excellent written, verbal, presentation, facilitation, and instructional skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to manage multiple priorities, maintain confidentiality, protect sensitive safety data, and collaborate effectively with operational departments.

Nice To Haves

  • Experience with FOQA/FDM software such as Teledyne AirFASE, CEFA, or similar systems preferred.
  • Working knowledge of Teledyne AirFASE, CEFA, ProSafeT, or similar aviation safety data/reporting systems preferred.
  • Understanding of Crew Resource Management, aviation human factors, and fatigue risk management.

Responsibilities

  • Lead and manage the FOQA program, including administration, governance, data protection, continuous improvement, and SMS alignment.
  • Facilitate FOQA Monitoring Team activities, including event review, meeting coordination, documentation, recommendation tracking, and stakeholder follow-up.
  • Oversee FOQA data collection, validation, analysis, and reporting to identify hazards, monitor safety performance, and support risk-based decision-making.
  • Develop safety trend analyses, studies, reports, and presentations to communicate emerging risks and support proactive mitigation.
  • Coordinate corrective actions and safety recommendations with operational departments to ensure FOQA findings are assessed, addressed, and monitored.
  • Support SMS, safety assurance, and safety promotion initiatives by integrating FOQA insights into communications, briefings, training support, and continuous improvement efforts.

Benefits

  • Medical, dental and vision coverage
  • 401(k) retirement savings options
  • Paid holidays, vacation time and sick time
  • Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
  • Buddy passes, based on eligibility and program rules
  • Travel-related discounts and employee discounts on select products, services and vendors
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