Food Warehouse Person

Universal Studios Hollywood•Los Angeles, CA

About The Position

The Food Warehouse Person receives, picks, assembles, verifies, and delivers food and other products to venues. The role also receives and stores warehouse product, rotates and replenishes stock, counts inventory, and returns pallets, carts, racks, and totes to the warehouse. The position operates forklifts and other motorized industrial equipment and completes daily vehicle inspections and related paperwork. The employee maintains a clean and orderly work area and equipment, follows applicable food safety and park safety requirements, and provides courteous assistance and information to internal and external guests. The role also helps maintain a safe, secure, positive, and welcoming environment for guests and team members, including professionally addressing conflicts or disturbances. Other duties may be assigned.

Requirements

  • Must be at least 18 years old.
  • Must be available to work at least four days per week during peak seasons, including a rotation of mornings, evenings, weekends, and holidays.
  • Must be able to walk or stand for extended periods.
  • Must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds with assistance.

Nice To Haves

  • Forklift operator certification is preferred but not required.
  • Food Handler certificate is preferred but not required.

Responsibilities

  • Receive orders, pick and assemble products for venues, and verify orders for accuracy.
  • Deliver and offload orders at the correct venues using trucks, carts, or hand carts.
  • Pick products from pallets or carts, verify orders, and rotate stock into venues.
  • Collect pallets, empty carts, racks, and totes and return them to the warehouse.
  • Receive warehouse products, verify purchase orders, put products away, rotate stock, and replenish stocking locations.
  • Count inventory as directed.
  • Operate forklifts and other motorized industrial equipment, complete daily vehicle inspections, and file the required forms and paperwork.
  • Clean and maintain the work area and equipment in a neat and orderly manner.
  • Follow applicable food safety requirements.
  • Provide courteous service and information to internal and external guests and offer assistance.
  • Follow safety practices and maintain department standards and park safety policies.
  • Monitor and maintain a safe and secure environment for team members and guests in accordance with company guidelines and protocols.
  • Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively.
  • Provide a positive and welcoming experience for guests while maintaining composure during difficult interactions.
  • Maintain trust and integrity to support a safe, secure, and welcoming environment for customers and colleagues.
  • Perform other duties as assigned.

Benefits

  • Complimentary admission to Universal Studios Hollywood and all Universal theme parks.
  • Opportunity to earn complimentary tickets for friends and family.
  • Discounts on food and merchandise.
  • Special employee events, including preview nights for new attractions and events.
  • Resume-building workshops.
  • Growth opportunities.
  • Wellness programs.
  • Building lifelong friendships.
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