Food Unit Lead (Full Time)
About The Position
The Food Unit Lead coordinates the activities of food-service employees and helps create an enjoyable dining experience for customers, staff, and visitors. The role oversees and participates in food and beverage preparation and service, ensuring company standards for presentation, sanitation, safety, and portion control are followed. It also supports menu planning and ensures meals are served efficiently and on time. The Food Unit Lead responds to customer complaints, trains and coordinates employees, assigns work, prepares schedules, and helps maintain efficient workflows. The position uses required systems to complete reports, handles cash according to company procedures, and orders food and supplies from approved sources. It also directs and participates in facility sanitation and safety, develops cleaning schedules, provides instructions, helps select and orient employees, and oversees staff training.
Requirements
- Previous culinary experience.
- Previous management experience.
- Previous customer service experience.
Responsibilities
- Provide quality customer service with one-on-one attention to detail.
- Oversee and participate in food and beverage preparation and service in accordance with company standards for presentation, sanitation, safety, and portion control.
- Help plan menus and ensure timely, efficient meal service.
- Supervise the serving of meals.
- Respond to customer complaints in person and by email.
- Train employees and assign and coordinate their work to promote efficiency and excellent service.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Complete required daily, weekly, and monthly reports, including inventory, cash, production, payroll, and timekeeping records.
- Handle cash according to the Food Accounting Manual, including deposits, petty cash, and change funds.
- Order food and other necessary supplies from approved sources or purveyors.
- Direct and participate in facility and employee sanitation and safety in accordance with company standards and government regulations.
- Develop sanitation schedules and ensure employees follow them for cleaning kitchen and dining areas and washing utensils and equipment.
- Issue written and oral instructions.
- Help select and orient employees and oversee staff training in areas of responsibility.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
- Employee referral bonus available
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
