Food Services Worker - Food & Nutrition, Part-time, Days

Northwestern Memorial Healthcare • Mchenry, IL

11d • $17 - $20

About The Position

The Food Services Worker supports Northwestern Medicine’s patient-first mission and adheres to the organization’s Code of Ethics, Corporate Compliance Program, applicable policies and procedures, and regulatory and accreditation standards. The role prepares cold food for patients and the cafeteria, takes Room Service orders, assists with tray assembly, and helps ensure food safety, sanitation, and customer satisfaction. It also involves basic data entry and cash handling, cleaning and sanitizing work areas and equipment, completing checklists and documentation, and putting away stock using FIFO practices. This is a part-time, day-shift position scheduled for 20 hours per week (0.5 FTE). The hourly compensation range is $17.05 to $20.46.

Requirements

• Excellent customer service and critical-thinking skills.
• Ability to work in a stressful environment and take appropriate action.

Nice To Haves

• One year of customer service experience.
• Familiarity with diet restrictions.

Responsibilities

• Prepare cold food items for patients and the cafeteria.
• Take Room Service orders initiated by employees, patients, and families, including orders for patients needing assistance.
• Complete tray assembly.
• Ensure food meets safety and sanitation regulations and complete required documentation.
• Perform data entry using Microsoft Excel.
• Handle cash at a basic level.
• Maintain a safe, clean, neat, and orderly cooking area.
• Follow department policies and programs.
• Support satisfaction with food quality and service, using problem-resolution skills as needed.
• Complete daily position checklists, cleaning duties, and required documentation.
• Complete mandatory in-service training and meet employee health requirements.
• Wash and sanitize food-service equipment used for patient and cafeteria service.
• Return items to their proper storage locations.
• Exercise independent judgment when needed.
• Assist with putting away stock using the first-in, first-out (FIFO) method.
• Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food-service carts.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed