Food Service Worker - Open Pool

Colorado State University•Fort Collins, CO

About The Position

The Food Service Worker prepares and serves food in a high-volume dining environment while ensuring food quality and safety and delivering exemplary customer service. The role supports daily food production and service operations, follows sanitation standards, and contributes to a positive dining experience. Residential Dining Services operates five dining centers, two convenience stores, a full bakeshop, and a warehouse. Its team of more than 1,000 employees serves 12,000 meals per day to the 6,000 students who live on campus. The position has a salary range of $39,816–$43,798 and is part of an open pool; applications are accepted until April 30, 2027, and vacancies are filled based on operational needs. The position has no formal supervision, but indirectly guides student and hourly staff in food production and service. Employees must obtain ServSafe Certification within six months of hire and maintain it throughout employment. The role is designated as an essential service and may require reporting without delay or interruption to provide essential or emergency services. Extended shift hours and/or a modified swing shift may be required to meet staffing needs.

Requirements

  • At least six months of experience in a customer service capacity in food service, retail, hospitality, or a related industry.
  • Obtain ServSafe Certification within six months of hire and maintain it throughout employment.
  • Successfully complete the WorkSTEPS pre-employment physical evaluation.
  • Complete a pre-employment criminal background check if a new hire.
  • Ability to report without delay or interruption when required to provide essential or emergency services.

Nice To Haves

  • Six months or more of experience in a foodservice or retail operation.
  • Experience in a high-volume foodservice operation.
  • Ability to handle multiple activities and tasks with competing priorities.
  • Interpersonal and verbal communication skills for building and maintaining successful work relationships.
  • Exemplary customer service skills.
  • Experience providing memorable customer service interactions with customers and colleagues.
  • Food safety certification such as ServSafe.

Responsibilities

  • Prepare and serve food in accordance with established quality, safety, and portioning standards.
  • Clean and sanitize dishes, utensils, and equipment according to food codes and department sanitation practices.
  • Operate and maintain food service equipment safely and effectively.
  • Monitor food temperatures, restock supplies, and ensure uninterrupted service flow.
  • Complete opening and closing procedures and participate in inventory-related tasks.
  • Indirectly supervise and guide student and hourly staff in food production and service.
  • Maintain cleanliness and sanitation standards across assigned work areas.
  • Perform other duties as needed.

Benefits

  • Robust benefits package.
  • Collaborative atmosphere.
  • Focus on work-life balance.
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