Food Service Worker - Open Pool
About The Position
The Food Service Worker prepares and serves food in a high-volume dining environment, ensuring food quality and safety and delivering exemplary customer service. The role supports daily food production and service operations, follows sanitation standards, and contributes to a positive dining experience. Residential Dining Services (RDS) operates five dining centers, two convenience stores, a full bakeshop, and a warehouse. Its team of more than 1,000 employees serves 12,000 meals per day to the 6,000 students who live on campus. This is an open pool posting. Applications are accepted until April 30, 2027, and vacant positions will be filled based on operational needs. The role has no formal supervision, though it indirectly guides student and hourly staff in food production and service. New hires must complete a criminal background check and WorkSTEPS physical evaluation. Employees must obtain ServSafe Certification within six months of hire and maintain it throughout employment. The position may require extended shift hours and/or a modified swing shift, and employees must report without delay or interruption when needed to provide essential or emergency services.
Requirements
- At least six months of experience in a customer service capacity in food service, retail, hospitality, or a related industry.
- Obtain ServSafe Certification within six months of hire and maintain it throughout employment.
- Complete a pre-employment criminal background check if a new hire.
- Successfully complete the WorkSTEPS pre-employment physical evaluation.
- Be able to report without delay or interruption to provide essential or emergency services when required.
- Be available for extended shift hours and/or a modified swing shift when required by departmental staffing needs.
Nice To Haves
- Six months or more of experience in a foodservice or retail operation.
- Experience in a high-volume foodservice operation.
- Ability to handle multiple activities and tasks with competing priorities.
- Interpersonal and verbal communication skills for building and maintaining successful work relationships.
- Exemplary customer service skills.
- Experience providing memorable customer service interactions with customers and colleagues.
- Food safety certification such as ServSafe.
Responsibilities
- Prepare and serve food according to established quality, safety, and portioning standards.
- Clean and sanitize dishes, utensils, and equipment according to food codes and departmental sanitation practices.
- Operate and maintain food service equipment safely and effectively.
- Monitor food temperatures, restock supplies, and ensure uninterrupted service flow.
- Complete opening and closing procedures and participate in inventory-related tasks.
- Indirectly supervise and guide student and hourly staff in food production and service.
- Maintain cleanliness and sanitation standards across assigned work areas.
- Perform other duties as needed.
Benefits
- The posting describes a robust benefits package, a collaborative atmosphere, and a focus on work-life balance; it refers applicants to separate detailed benefits information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
