Food Service Worker - Tray Line - PM

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

About The Position

The Food Service Worker prepares, presents, and serves food to customers. The role includes storing food in designated areas in accordance with applicable federal, state, and local standards, guidelines, and regulations, and performing general food service work while maintaining sanitation standards in food preparation, service, and dining facilities. The position is scheduled for the evening shift, 11:00 a.m. to 7:30 p.m., with rotating weekends. Compensation is based on experience, starting at $18.00. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital providing rehabilitation services to children and adults. Its mission is restoring hope and freedom through rehabilitation, and its values emphasize patient care, clinical variety, a family culture, trust, and a proud tradition of service.

Requirements

  • Communication and customer-service skills.
  • Good hand-eye coordination.
  • Ability to follow written and oral directions.
  • Ability to use standard measures.
  • Preferred: High school diploma or GED equivalent.
  • Preferred: 1–6 months of related experience and/or training, or an equivalent combination of education and experience.
  • Food Handler’s Permit, as required by applicable state and county.
  • ServSafe training and certificate, as required by applicable state and county.

Nice To Haves

  • High school diploma or GED equivalent.
  • 1–6 months of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

  • Prepare ingredients, including washing, peeling, cutting, and seeding fruits and vegetables, and weighing and measuring ingredients.
  • Carry pans, kettles, and trays of food between workstations, the stove, and the refrigerator while following safety standards.
  • Store food in designated areas, following wrapping, dating, food-safety, and rotation procedures.
  • Clean work areas, equipment, and utensils.
  • Distribute supplies, utensils, and portable equipment.
  • Follow approved recipes and production standards to maintain food quality, serving temperatures, and portion control.
  • Serve customers efficiently and courteously according to service standards.
  • Address customer concerns and relay relevant information to a supervisor.
  • Work with co-workers to follow service standards and inventory and cash-control procedures.
  • Comply with sanitation and safety requirements.
  • Demonstrate and promote strong customer service and behavioral standards; encourage, coach, and monitor those standards among team members.
  • Promote teamwork and direct communication, and handle confidential information discreetly and sensitively.
  • Identify problems and seek solutions as part of quality improvement efforts.
  • Promote patient and family satisfaction and participate in departmental efforts to monitor and report customer service.
  • Perform other assigned duties.
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