Food Service Worker - Tray Line - PM

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

About The Position

The Food Service Worker prepares, presents, and serves food to customers. The role includes properly storing food in designated areas in accordance with applicable federal, state, and local standards, guidelines, and regulations, and maintaining sanitation standards in food preparation, service, and dining room facilities. The position works an evening shift from 11:00 a.m. to 7:30 p.m., with rotating weekends. Compensation is based on experience, starting at $18.00.

Requirements

  • Communication and customer service skills.
  • Good hand-eye coordination.
  • Ability to follow written and oral directions.
  • Ability to use standard measures.

Nice To Haves

  • High school diploma or GED equivalent.
  • One to six months of related experience and/or training, or an equivalent combination of education and experience.
  • Food Handler’s Permit as required by applicable state and county.
  • ServSafe training and certificate as required by applicable state and county.

Responsibilities

  • Prepare ingredients, including washing, peeling, cutting, and seeding fruits and vegetables, and weigh and measure designated ingredients.
  • Carry pans, kettles, and trays of food between workstations, the stove, and refrigerator while following safety standards.
  • Store food in designated areas using appropriate wrapping, dating, food safety, and rotation procedures.
  • Clean work areas, equipment, and utensils.
  • Distribute supplies, utensils, and portable equipment.
  • Follow approved recipes and production standards to maintain food quality, serving temperatures, and portion control.
  • Serve customers efficiently and courteously according to outlined service steps.
  • Address customer concerns and relay relevant information to a supervisor.
  • Work with co-workers to meet service standards and comply with inventory and cash control procedures.
  • Meet sanitation and safety requirements.
  • Demonstrate strong customer service and behavioral standards; encourage, coach, and monitor these standards in team members.
  • Promote teamwork and direct communication with co-workers, and handle confidential information discreetly and sensitively.
  • Identify problems and seek solutions; promote patient and family satisfaction and participate in departmental customer-service monitoring and reporting efforts.
  • Perform other duties as assigned.
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