Food Service Worker - Solomon Carter Fuller Center

Whitsons Culinary Group•Boston, MA

2d•Onsite

About The Position

The Food Service Worker prepares, portions, and serves meals according to dietary guidelines; delivers meals to patients and assists with basic meal service needs; and sets up, cleans, and maintains kitchen and serving areas. The role follows food safety and sanitation protocols and helps create a friendly, supportive mealtime atmosphere for patients, visitors, and staff. The work supports patient health and recovery as part of a healthcare food service team. The position is site-based and operates primarily in a kitchen and food service production environment. Workdays and hours align with the facility’s food service schedule. The role may involve shifts that include nights and weekends, with no late nights stated in the posting. Occasional extended hours may be needed for special events or operational needs, and occasional travel to other locations may be required for substitute coverage or support. On-the-job training is provided.

Requirements

Ability to speak and read English sufficiently to understand and perform job assignments, follow recipes, and comply with safety requirements.
Caring, team-focused attitude; reliability; attention to detail; and willingness to learn healthcare food safety procedures.
Ability to work effectively as part of a food service team in a fast-paced kitchen environment and maintain a positive, professional image.
Ability to work comfortably around patients and healthcare staff.
Complete all Whitsons and government-mandated training.
Stand for the majority of the workday; frequently walk, talk, hear, handle food, tools, and equipment, and reach with hands and arms.
Lift and/or move up to 50 pounds, including while turning side to side.
Ability to work in exposure to hot and cold temperatures and move in and out of storerooms and near freezers.
Close vision and ability to adjust focus.

Nice To Haves

At least 1 year of professional food service experience is preferred; school nutrition or institutional food service experience is also preferred.
ServSafe certification is preferred.

Responsibilities

Prepare, portion, and serve meals according to dietary guidelines and portion and production standards.
Deliver meals to patients and assist with basic meal service needs.
Set up, clean, stock, and maintain kitchen, serving, and dining areas and stations.
Follow food safety, sanitation, regulatory, and company standards; maintain accurate logs and documentation.
Serve guests in a friendly and professional manner and offer informed menu recommendations, including guidance on allergies and dietary restrictions.
Relay orders, guest requests, dietary restrictions, allergies, and special requests clearly to appropriate kitchen team members.
Monitor temperatures, ensure order accuracy, and maintain station setup and recordkeeping.
Work cooperatively with the Chef Manager, Lead Cook, kitchen staff, and food service and dining room workers to support daily service goals.
Arrive on time, follow assigned schedules and break rotations, and maintain appropriate dress and hygiene standards.