Food Service Worker - Solomon Carter Fuller Center

Whitsons Culinary Group•Boston, MA

3d•Onsite

About The Position

Whitsons is hiring a Food Service Worker for the Solomon Carter Fuller Center to prepare, portion, serve, and deliver meals to patients, visitors, and staff. The role supports patient health and recovery by providing nutritious meals and a welcoming mealtime experience. The position operates primarily in a kitchen and food service production environment and is either part-time or full-time, with days and hours aligned to the facility’s food service schedule. Flexible shifts include nights and weekends but no late nights; occasional extended hours may be required for special events or operational needs. The role is primarily site-based, with occasional travel to other locations for substitute coverage or support. On-the-job training is provided, and experience is not necessary, although relevant food service experience is preferred. The worker follows dietary guidelines, food safety and sanitation requirements, applicable regulations, and Whitsons policies. They complete food preparation, meal service, guest service, and sanitation tasks accurately and on time; maintain clean, stocked stations and dining areas; keep required logs and documentation; and communicate orders, allergies, dietary restrictions, and special requests to the appropriate team members. They work cooperatively with kitchen and dining staff and present a positive, professional image. The job requires standing for most of the workday; frequently walking, talking, and hearing; handling food, tools, and equipment; reaching with hands and arms; and lifting or moving up to 50 pounds, including while turning side to side. The worker may encounter hot and cold temperatures from cooking and refrigeration equipment and regularly move in and out of storerooms and near freezers. The work environment has moderate to loud noise during meal service periods.

Requirements

Ability to speak and read English sufficiently to understand and perform job assignments, follow recipes, and comply with safety requirements.
Ability to work effectively as part of a food service team in a fast-paced kitchen environment.
A caring, team-focused attitude, reliability, attention to detail, and willingness to learn healthcare food safety procedures.
Comfort working around patients and healthcare staff.
Ability to stand for most of the workday; frequently walk, talk, and hear; handle food, tools, and equipment; and reach with hands and arms.
Ability to lift and/or move up to 50 pounds, including while turning side to side.
Must complete all Whitsons and government-mandated training as required.

Nice To Haves

Minimum one year of professional food service experience; school nutrition or institutional food service experience is also preferred.
ServSafe certification is preferred but not required.

Responsibilities

Prepare, portion, and serve meals according to dietary guidelines and production standards.
Deliver meals to patients and assist with basic meal service needs.
Set up, clean, stock, and maintain kitchen, serving stations, and dining areas.
Follow food safety, sanitation, regulatory, and company requirements; maintain accurate logs and documentation.
Complete assigned food preparation, service, guest service, and sanitation tasks accurately and on time.
Monitor temperatures, ensure order accuracy, and maintain proper station setup and records.
Welcome and serve guests professionally, offer informed menu recommendations, and provide guidance on allergies and dietary restrictions.
Communicate orders, guest requests, allergies, dietary restrictions, and special requests clearly to appropriate team members.
Work cooperatively with the Chef Manager, Lead Cook, kitchen staff, and food service and dining room workers.
Follow assigned schedules and break rotations and maintain proper dress and hygiene standards.