Food Service Worker II

Mass General BrighamBoston, MA
$18 - $24Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

  • Food service experience 2-3 years required
  • Must be able to read, speak, write and understand English.
  • Must be able to follow basic oral and written directions.
  • Able to communicate with a diverse patient and employee base
  • Must be dependable – no excessive absenteeism/lateness - per department policy.
  • Understand and follows Safety and Sanitation procedures
  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Ability to follow routine verbal and written instructions.
  • Ability to read and write.
  • Ability to understand and follow safety procedures.
  • Ability to safely use cleaning equipment and supplies.
  • Ability to lift and manipulate heavy objects.
  • Knowledge of food service lines set-up and temperature requirements.
  • Skill in cooking and preparing a variety of foods.
  • Knowledge of food preparation and presentation methods, techniques, and quality standards.

Nice To Haves

  • Prior experience in a food service setting preferred
  • High School Diploma or Equivalent preferred

Responsibilities

  • Works under general supervision of a Food Service Supervisor and follows established procedures and job flows.
  • Assembles trays for patients.
  • Cleans assigned area & equipment after meal service.
  • Delivers food to patient floors.
  • Delivers trays directly to patients.
  • Works in the truck room and dish room area.
  • Checks in daily food and non- food items for tray line and stores them in a sanitary manner.
  • Obtains and stocks all items necessary to operate tray line from other areas of the department.
  • Ensures that tray line operations run in an efficient manner.
  • Work assigned station on tray line / POD – hot server, builder, checker.
  • Prepare and deliver patient food trays.
  • Works in truck room and dish room area; organizes dirty dishes, trays, etc. to be placed in dish machine; unloads dish machine, and transports clean dishes to tray line area.
  • Cleans, sanitizes, dries patient food trucks.
  • Prepares workstation along tray line / POD. Assembles utensils, proper containers and plates in appropriate quantity for meal service.
  • Alert appropriate personnel within area if additional products or supplies are needed.
  • Alert appropriate personnel to issues such as incorrect temperature, poor appearance of food, unacceptable quality of any kind as far as the food is concerned.
  • Breaks down and restocks all workstations when meal service is complete.
  • Washes assigned area of tray line / POD.
  • Stocks all refrigerators, check temperatures of all refrigerators.
  • Report any problems w/equipment or refrigeration to supervisor.
  • May be assigned to breakdown and clean POD refrigerators, tables and condiment containers.
  • Will be assigned to clean and polish stainless steel, reach in coolers and freezers.
  • Delivers food trucks to patient floors as assigned.
  • Assures all food trucks are placed in their gallies and secured.
  • Picks up food tray trucks from patient floors after each meal period.
  • Delivers outpatient/inpatient breakfasts, lunches & dinners (boxes or meals) to Emergency Department, Blood Bank, APS, Ellison 2, etc…as needed.
  • Sweep and mop tray line area and hallway.
  • Remove all accumulated trash to refuse area.
  • Handles food, supplies and equipment in a manner that meets federal state, local and The Joint Commission regulations.
  • Must be customer service oriented and meet all guidelines of patient rights and patient confidentiality.
  • Other duties may be assigned as business and staffing needs change.
  • Must be able to read, speak, write and understand English.
  • Must be able to follow basic oral and written directions.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses as applicable
  • Recognition programs
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