Food Service Worker II, PRN

Iredell Memorial Hospital Incorporated•Statesville, NC

2h•Onsite

About The Position

The Food Service Worker II will include the duties of FSW I with the additional responsibility of task related to the Diet Office and Call Center. The FSW II will assist with orders for patients. Maintain the office supplies and run reports. This position will comply will all cafeteria, food and beverage regulation guidelines outlined in the facility Food Service manual. This position includes duties related to utility, food preparation, assembly tasks, and cafeteria duties. The patients’ demographics range from newborn through children, adolescents, adults and geriatrics. There is minimal access to patient health information.

Requirements

High School diploma or GED preferred
Previous experience in food service desired
Excellent customer service skills
Ability to stand and walk for long periods of time
Follow the compliance and standards required by food/beverage regulations outlined in the facility manual
Ensure compliance with all sanitation and safety requirements
Effectively communicate with all staff
Must possess full range of body motion to pass basic FIT test for position to include standing, bending, stooping, and sitting for extended periods of time.
Must be able to lift and carry up to 50 pounds.
Stand and walk for most of the day.
Must be able to withstand heat and temperature changes while going in and out of refrigerated or freezer areas.

Responsibilities

Assist with orders for patients.
Maintain office supplies and run reports.
Comply with all cafeteria, food and beverage regulation guidelines outlined in the facility Food Service manual.
Perform duties related to utility, food preparation, assembly tasks, and cafeteria duties.
Accurately take patient menu orders via telephone, assisting patients with appropriate choices per diet restrictions and following scripting guidelines.
Accurately run diet reports.
Maintain supplies and files in the diet office.
Accurately take orders/messages from nursing units.
Clean work area and stations, vacuum, and take trash out.
Enter information into the patient card file.
Understand and use the computer ordering system quickly and efficiently.
Tactfully guide patients to proper menu selection and offer suggestions.
Handle patient complaints in a satisfactory manner and help patients make decisions.
Run the missed meal report and complete call backs.
Print non-room service tickets.
Assist with restocking when needed.
Promptly report hazards and unclean areas.
Assist with receipt reconciliation, cash drawer count, and correct handling of sales when assigned.
Assist with FSW 1 tasks as assigned.
Perform other duties as assigned.