FOOD SERVICE WORKER (HARRISON CAMPUS)

Covenant HealthCare•Saginaw, MI

19d•Onsite

About The Position

The Food Service Worker II prepares, cooks, and serves food while providing customer service and supporting food preparation, patient orders and tray review, delivery, and cashiering. The role ensures compliance with state and county health and safety regulations and demonstrates an attitude and actions consistent with Covenant HealthCare’s Vision, Mission, Values, and commitment to Extraordinary Care for Every Generation. The position supports meal service for patients, including explaining room service, special diets, ordering, and meal selection; collaborates with dietitians to clarify food choices; and coordinates tray ticket changes and meal delivery to patient units. It also assists with inventory, stocking, sanitation, cashiering, tray-line operations, and catering as needed. Flexible scheduling, including weekends and holidays, is required.

Requirements

High school diploma or equivalent.
At least one year of work experience in food preparation, cooking, serving, or cashiering/cash handling.
ServSafe certification, or completion within six months of hire or transfer.
Pass the Covenant dietary/nutrition competency test within six months of hire or transfer if performing Hospitality Ambassador duties.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Physical ability to meet the stated demands: constant standing, walking, twisting, reaching, handling, fingering, talking, hearing, smelling, vision and perception demands, and lifting 0–10 pounds; frequent lifting, carrying, pulling, pushing, climbing, and balancing; and occasional sitting, stooping, kneeling, crouching, squatting, and lifting 11–100 pounds.

Nice To Haves

Previous work experience following recipes and dietary/nutritional guidelines.

Responsibilities

Greet and communicate professionally with customers, peers, and leaders, representing Covenant HealthCare and Nutrition Services.
Provide timely and accurate food service and delivery while following food-handling, safety, and sanitation guidelines.
Prepare, grill, and cook food according to recipes, instructions, and nutritional guidelines.
Resolve customer complaints promptly.
Assist with food stocking, inventory management, and replenishing supplies.
Maintain cleanliness of floors, equipment, and work surfaces.
Operate the POS system for payment transactions, provide correct change and receipts, and balance the cash drawer at the end of each shift.
Verify meal pass authenticity and prevent counterfeit paper money.
Use communication tools such as headsets, phones, and POS systems effectively.
Process food orders, nourishments, tray tickets, and related food-supply requests.
Follow dietary safety protocols and ensure food complies with patient diets.
Follow hand hygiene guidelines before entering patient rooms.
Assist with quality audits to ensure compliance with dietary guidelines.
Support patients with meal service, including explaining room service, special diets, ordering, and meal selection.
Collaborate with dietitians to clarify patient food choices.
Communicate tray ticket changes and assist with meal tray delivery to patient units.
Coordinate with department staff, patient service unit teams, patients, and guests to meet patient needs.
Assist with tray-line operations and meal flow.
Participate in nutrition and dietary training sessions.
Assist with Food Service Worker I duties and catering tasks as needed.
Perform other duties as assigned.
Be available and dependable for flexible work hours, including weekends and holidays.