Food Service Supervisor - Bon Air Juvenile Center

Whitsons Culinary Group•North Chesterfield, VA

14d•Onsite

About The Position

The Food Service Supervisor leads daily kitchen operations in a structured residential setting, helping deliver consistent, nourishing meals and a welcoming dining experience. The role combines team leadership and operational oversight with substantial hands-on work during meal service. Responsibilities span food preparation and serving, kitchen opening and closing, supplies and inventory, ordering, waste reduction, food production and quality, customer feedback, and compliance with health, safety, and sanitation requirements. The supervisor also supports seasonal menus, wellness promotions, and community initiatives, and manages food, labor, and operating costs within budget guidelines. This is a full-time, non-exempt position with hours aligned to the program’s meal service schedule. Although the posting promotes a steady schedule with no late nights or major holidays, it also notes that extended hours, evenings or weekends, and travel to multiple work sites may be required. Work is primarily hands-on in a cafeteria or food service establishment during mealtimes, with office work generally completed before or after meals.

Requirements

High school diploma or GED.
At least five years of experience in school nutrition programs.
Three years of food service experience.
Culinary background and a passion and interest in food.
Working knowledge of cooking procedures and recipe adherence and scaling.
ServSafe certification when required by the client, bid, or applicable jurisdiction; knowledge of local health and food safety ordinances.
Proficiency in Microsoft Office applications and ability to communicate electronically through personal email or similar platforms.
Ability to learn new programs quickly.
Demonstrated experience developing talent and managing multiple priorities.
Ability to use critical thinking to resolve problems or improve the program.
Effective verbal, electronic, and written communication skills.
Strong time management and organizational skills.
Ability to meet the physical demands of the role, including standing for most of the workday, walking, using hands and arms to handle or operate objects and equipment, and lifting or moving up to 50 pounds.
Ability to drive a personal vehicle to other work sites as needed.

Nice To Haves

Bilingual Spanish is highly desirable.

Responsibilities

Help lead daily kitchen operations, including food preparation and service.
Open and close the kitchen; monitor supplies and reduce waste.
Guide, train, motivate, and supervise food service team members, promoting respectful and equitable treatment.
Work hands-on alongside the team, particularly during meal service.
Maintain clean, safe, and compliant kitchen spaces and keep checklists and audits current.
Provide consistent, nourishing meals and oversee food production, merchandising, and quality standards.
Assist with food orders, government commodities, inventory, and day-to-day kitchen needs.
Respond to customer complaints, feedback, and concerns with actionable solutions.
Support seasonal menus, wellness promotions, and community initiatives.
Monitor food, labor, and operating costs within budget guidelines while sustaining service quality.
Manage documentation and multiple priorities with organization and reliability.
Communicate with clients, parents, students, and support staff.
Travel to other work sites as needed.