Food Service Specialist - Northeast Business Unit

Circle K

6d • Onsite

About The Position

The Food Service Specialist - Northeast Business Unit is responsible for supervising training and educating store teams on current and new product offerings, with a strong emphasis on Food Safety and Quality Assurance to ensure FSQA and HACCP regulatory requirements are met. This role also supervises new store start-ups and remodels for Foodservice, addresses issues in stores in real-time, and conducts trouble-shooting seminars. The specialist acts as a central contact person for stores regarding food service categories and collaborates with various stakeholders to ensure training materials are effective and aligned with company policies. They also coach under-performing stores, partner with District Managers, oversee new food service projects, maintain a database of training sessions, and develop training sessions to address market needs. The goal is to create a training environment that empowers people and fosters a cooperative learning atmosphere.

Requirements

• High school diploma or GED preferred.

Responsibilities

• Supervise training and educating store teams on current and new product offerings with an emphasis on Food Safety and Quality Assurance.
• Ensure FSQA and HACCP regulatory requirements are met.
• Supervise new store start-ups and remodels for Foodservice.
• Address issues in stores in real-time and provide immediate and adequate solutions during each visit.
• Visit all assigned stores on a set schedule to provide food safe-quality assurance monitoring functions.
• Conduct trouble-shooting seminars to instruct stores on how to fix equipment and process issues.
• Act as a central contact person for stores for questions regarding food service categories.
• Collaborate with Category Managers, BU leadership, store leadership, Food Service vendors and merchant experts to ensure training materials are effective, current, relevant and compatible with Company policies and standards.
• Coach and monitor under-performing stores for improvement.
• Partner with District Managers for their specific opportunities and needs in their market.
• Oversee new food service projects based on BU initiatives.
• Maintain a database of all training sessions and visits.
• Develop and facilitate training sessions addressing training gaps and needs of markets or regions.
• Create a training environment that empowers people to find answers and solutions on their own to grow their food business.
• Create a cooperative learning environment with multiple levels of feedback that guide people to correct actions - embrace and share best practices.
• Lead training opportunities as needed.
• Works closely with stores Management staff, Sales Associates and District Managers within Operations along with other internal departments as it relates to food service category.
• Assists with training as needed.
• Aids with new store start-ups and remodels.
• Reviews all food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, coolers, etc.
• Monitors temperature and time to Circle K standards.
• Notifies appropriate person if something is found out of compliance.
• Assesses the cleanliness of all areas of the store including food preparation areas, sinks, restrooms, security areas, storage areas, garbage and sanitation areas, etc.
• Evaluates stocking and inventory supply of key food safety areas.
• Reviews store health requirements to ensure they are being met; addresses all critical violations immediately.
• Assists with addressing any issues found and helps handle necessary improvements to each store.
• Completes detailed itemized reports summarizing the condition of all elements of the store, compiles an overall score for each store and communicates results to the management staff.
• Performs monthly preventative maintenance tasks, assists stores with reminders and resets.
• Calibrates various dispensing machines per schedule.
• Reviews signage and promotional material.
• Supervise special projects or other duties as assigned.
• Contributes to team effort by accomplishing related results as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED