Food Service Specialist

Family Express Corporation•Rensselaer, IN

About The Position

The Food Service Specialist is a front-line role that interacts professionally with customers and builds relationships with them. The position prepares food and maintains food safety and sanitation standards throughout the store. Its general purpose is to provide customers with competitively priced, high-quality products and services in a clean, safe, and friendly environment, serve the community through volunteerism, support the company's future prosperity, and represent the “Living Brand” by building customer relationships.

Requirements

Must be at least 18 years of age.
Must pass all competency tests.
Must have a high school diploma or equivalent.
Reliable transportation.
Must be able to travel daily between Family Express locations or other locations when necessary.
Situational awareness.
Strong customer orientation.
Time-management skills, including multitasking, productivity, and a sense of urgency.
Excellent interpersonal and highly effective communication skills.
Commitment to the company's mission and values.
Basic mathematical and computer proficiency.
Ability to deal constructively with conflict.
Adaptability, flexibility, and receptiveness to change.
Problem analysis and problem resolution at a functional level.
Effective decision-making based on sound judgment and reasoning.
Ability to read, write, and understand English.

Nice To Haves

Two- to four-year college degree.
Previous retail experience.
Microsoft Office experience.

Responsibilities

Meet and exceed expectations of the Family Express culture by building relationships, promoting the Living Brand, and serving as a product brand advocate in accordance with Culture Audit expectations.
Complete daily, weekly, and monthly accounting, banking, and auditing functions using company-approved procedures.
Effectively operate and maintain approved food service and store equipment.
Understand the menu and recommend items and answer customer questions.
Prepare food orders accurately and to specification while ensuring recipe integrity.
Follow proper food handling, safety, and sanitation standards during food preparation, service, and cleanup.
Maintain sanitation of the food service area, including work areas and equipment.
Comply with company policies, procedures, standards, and specifications for all food being prepared.
Complete shift duty checklists and line check forms accurately, record temperatures, and follow proper food handling procedures.
Maintain food warmers according to the planogram and keep inventory levels for sale full throughout the shift.
Stock shelves with inventory and product.
Perform other duties as assigned.