Food Service Manager 2

Sodexo•Terre Haute, IN

2d•Onsite

About The Position

Sodexo is seeking a Food Service Manager 2 for Union Health Regional Hospital located in Terre Haute, IN. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

Background in food service or culinary management.
Proven ability to mentor, train, and coach frontline employees.
Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
Exceptional organization, attention to detail, and a self-starter mindset.
Minimum 1 year of management experience.
High School Diploma or GED or Equivalent.

Responsibilities

Create and deliver innovative and enriching cafe experiences for patients, family and staff daily.
Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
Perform tray assessments to ensure food quality and presentation and tray accuracy.
Deliver high quality food service.
Manages cash handling protocols & control procedures according to Sodexo policies.
Mentor, develop, and retain frontline staff.
Develop and maintain client and customer relationships.