Food Service Liaison

UPMCCranberry Township, PA
Onsite

About The Position

UPMC Northwest is seeking a Limited Casual Food Service Liaison to support the Dietary and Cafeteria department. This position will work varying shifts between 6:00 AM to 7:30 PM. This role will work every other weekend and holidays. No travel is required for this position.

Requirements

  • Work permit required if under 18 years old.

Responsibilities

  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.
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