Food Service Director

Healthcare Services Group, Inc.•Murphy, NC

10d

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality, effective inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The position leads and supports the food service team, maintains operational records using HCSG computer software, and conducts staff training, quality control, and in-service sessions. The director may also perform the duties of a dietary aide, cook, or dishwasher. This role communicates directives from client managers, building occupants, and administrators to HCSG staff and helps maintain a safe, sanitary environment through appropriate protective equipment, cleaning practices, infection control, universal precautions, and handwashing. The director is expected to maintain regular attendance and punctuality, complete tasks on time, and interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests. Other duties may be assigned.

Requirements

Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Strong written and verbal communication skills.
Ability to maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Compliance with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports through web-based reporting.
Residency within the service area is required.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, unless required by state and county law.
Completion of an approved sanitation and safety course, if required.

Responsibilities

Oversee the food service program at a single site, maintaining food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team to meet quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators effectively to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks in a timely manner.
Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.