Food Service Director

Healthcare Services Group, Inc.•Sault Ste. Marie, MI

About The Position

The Food Service Director leads the dining department at a long-term care facility and oversees the food service program at a single site. The role is responsible for maintaining food quality, managing inventory, ensuring food safety, and delivering customer service in accordance with facility menus, applicable federal, state, and local regulations, and HCSG policies. The director leads and supports the food service team, maintains required records, conducts staff training and quality control, and may perform dietary aide, cook, and dishwasher duties as needed. The role also involves communicating with client managers, administrators, staff, residents, and guests; maintaining a sanitary and safe environment; and reporting equipment needs or malfunctions.

Requirements

  • Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Able to lift and carry up to 50 pounds and push and pull up to 50 pounds.
  • Able to stand, sit, bend, and walk for extended periods.
  • Able to perform routine, repetitive tasks continuously.
  • Able to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing required reports, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification, or certification as required by state and county law.

Responsibilities

  • Oversee the food service program at a single site, ensuring food quality, inventory management, food safety, and customer service.
  • Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team to meet quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
  • Follow infection control, universal precautions, and handwashing procedures.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Free telemedicine services beginning on Day 1.
  • Paid holidays and vacation.
  • 401(k).
  • PNC EarnedIt access to earned pay.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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