Food Service Director

Healthcare Services Group•Morgantown, KY

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director to lead the dining department at a long-term care facility. The Department Manager oversees the food service program at a single site, maintaining high food quality standards, managing inventory, ensuring food safety, and delivering customer service. The role requires following facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The director leads and supports the food service team, maintains records, trains staff, conducts quality control and in-service sessions, and performs dietary aide, cook, and dishwasher duties as needed. The role also involves communicating directives, maintaining a sanitary environment, using protective gear and cleaning solutions safely, and promptly reporting equipment needs or malfunctions. Employees are expected to maintain attendance and punctuality and interact courteously with supervisors, coworkers, client staff, residents, and guests. Other duties may be assigned. HCSG describes itself as committed to positively impacting the communities it serves and enhancing customer and resident experiences. The company is an equal opportunity employer committed to diversity and inclusion.

Requirements

Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Lift and carry up to 50 pounds and push and pull up to 50 pounds.
Stand, sit, bend, and walk for extended periods; perform routine, repetitive tasks continuously.
Work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reports.
Residency within the service area is required.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, or as required by state and county law.
Completion of an approved sanitation and safety course, if required.

Responsibilities

Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable regulations, and HCSG policies.
Lead and support the food service team in meeting quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear and ensure cleaning solutions are mixed and used safely.
Report equipment needs or malfunctions promptly.
Follow infection control, universal precautions, and handwashing procedures.
Maintain consistent attendance, punctuality, and timely task completion.
Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.
Complete other duties as assigned.