Food Service Director

Healthcare Services Group•Broomall, PA

About The Position

Healthcare Services Group (HCSG) is seeking a Food Service Director, also referred to as a Dining Services Director, to lead the dining department at a long-term care facility. The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. The role requires following facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The Director leads and supports the food service team, maintains accurate operational records using HCSG computer software, conducts staff training and quality-control activities, and communicates directives from client managers, building occupants, and administrators to HCSG staff. The Director may also perform the duties of a dietary aide, cook, or dishwasher as needed. Responsibilities include maintaining a sanitary and safe work environment, reporting equipment needs or malfunctions, and representing HCSG positively in interactions with residents, guests, and colleagues. The role requires compliance with COVID-19 vaccination policies and residency within the service area. The employee must be able to work around food and cleaning products, perform repetitive tasks, and meet the stated physical demands.

Requirements

Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
Two years of experience in quantity food production or service and personnel supervision preferred.
Certified Dietary Manager (CDM) certification preferred, or required as applicable under state and county law.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including the ability to maintain records and complete reports, including web-based reporting.
Residency within the service area is required.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, unless required by state and county law.

Responsibilities

Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team to meet quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform the duties of a dietary aide, cook, and dishwasher as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
Complete other duties as assigned.