Food Service Director

Healthcare Services Group•Iron Mountain, MI

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director, also described as a Dining Services Director, to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services. The position leads and supports the food service team, maintains records, conducts staff training and quality control, and communicates with client managers, building occupants, and administrators. The director may also perform the duties of a dietary aide, cook, or dishwasher as needed. This role requires maintaining a sanitary and safe work environment, following infection-control procedures, and completing tasks reliably and courteously. The role requires an associate’s degree or higher in food service management or hospitality, including relevant coursework, as preferred; two years of quantity food production or service and personnel-supervision experience are preferred. A Certified Dietary Manager credential is preferred or may be required by applicable law. The employee must obtain Food Protection Manager certification within the first 14 days of employment, and Food Service Manager and Long-Term Care Food Service certifications within the first 60 days. Residency within the service area is required.

Requirements

Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
Two years of experience in quantity food production or service and personnel supervision preferred.
Certified Dietary Manager (CDM) certification preferred or required as applicable under state and county law.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reports.
May be required to complete an approved sanitation and safety course.
Residency within the service area is required.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification.

Responsibilities

Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team in meeting quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform the duties of a dietary aide, cook, or dishwasher as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality, and complete tasks on time.
Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.