Food Service Director

Healthcare Services Group, Inc.•Ashland, WI

About The Position

The Food Service Director leads the dining department at a single long-term care facility for Healthcare Services Group (HCSG). The role oversees the food service program, ensuring high food quality, effective inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent dining services. The position involves leading and supporting food service staff, maintaining operational records, conducting training and quality-control activities, and communicating directives from client managers, facility occupants, and administrators. The director may also perform the duties of a dietary aide, cook, or dishwasher as needed. The role requires adherence to infection-control and sanitation practices, safe use of protective gear and cleaning products, and prompt reporting of equipment needs or malfunctions. Residency within the service area is required.

Requirements

An associate degree or higher in food service management or hospitality, including food service or restaurant management coursework, is preferred.
Two years of experience in quantity food production or service and personnel supervision is preferred.
Certified Dietary Manager (CDM) certification is preferred or may be required by state and county law.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reports.
Residency within the service area is required.

Nice To Haves

Associate degree or higher in food service management or hospitality, including food service or restaurant management coursework.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, unless required by state and county law.
Completion of an approved sanitation and safety course may be required.

Responsibilities

Oversee the food service program at a single site, ensuring food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team in meeting quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.