Food Service Director

Healthcare Services Group•Newburyport, MA
•$65,000 - $75,000

About The Position

The Food Service Director leads the dining department at a single long-term care facility. The role oversees the food service program, ensuring high food quality, effective inventory management, food safety, and strong customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent dining services. The position includes supporting and training the food service team, maintaining records, communicating with facility and HCSG personnel, and performing food service duties as needed. Offered salary rates are based on qualifications, experience, education, and the needs and requirements of the facility served. Residency within the service area is required.

Requirements

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
  • Two years of experience in quantity food production or service and personnel supervision preferred.
  • Certified Dietary Manager (CDM) certification preferred or required by applicable state and county law.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds.
  • Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
  • Ability to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing reports such as web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification, unless required by state or county law.

Responsibilities

  • Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
  • Follow facility menus, applicable regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform the duties of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, handle cleaning solutions safely, and promptly report equipment needs or malfunctions.
  • Follow infection control, universal precautions, and handwashing procedures.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package including medical, dental, and vision.
  • Free telemedicine services starting on day one.
  • Paid holidays and vacation.
  • 401(k).
  • Earned wage access through PNC EarnedIt.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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