Food Service Director

Healthcare Services Group•Green Bay, WI

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director, also referred to as a Dining Services Director, to lead the dining department at a long-term care facility. The department manager oversees the food service program at a single site, maintaining food quality, inventory, food safety, and customer service. The role requires following facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services. The director leads and supports the food service team, maintains operational records, conducts staff training and quality control, and communicates directives from client managers, building occupants, and administrators. The position may also perform the duties of a dietary aide, cook, or dishwasher as needed. The role involves using protective gear and cleaning products, following infection-control and sanitation procedures, and reporting equipment needs or malfunctions. The position requires consistent attendance and punctuality, a positive and courteous approach to interactions with residents, guests, client staff, co-workers, and supervisors, and the ability to complete routine, repetitive tasks. Residency within the service area is required. HCSG describes itself as an equal opportunity employer committed to diversity and inclusion.

Requirements

Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reports.
Residency within the service area is required.
Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, or as required by state and county law.
May be required to complete an approved sanitation and safety course.

Responsibilities

Oversee the food service program at a single site, maintaining food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team in meeting quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear and ensure cleaning solutions are mixed and used safely.
Report equipment needs or malfunctions promptly.
Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.