Food Service Director

Healthcare Services Group, Inc.•Sylva, NC

22d

About The Position

Healthcare Services Group (HCSG) is seeking a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The position leads and supports the food service team, maintains program records, conducts staff training and quality control, and communicates directives to HCSG staff. The director may perform the duties of a dietary aide, cook, or dishwasher as needed. The role also requires following infection-control and sanitation practices, using protective equipment, and reporting equipment needs or malfunctions. Residency within the service area is required.

Requirements

Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Able to lift and carry up to 50 pounds and push and pull up to 50 pounds.
Able to stand, sit, bend, and walk for extended periods.
Able to perform routine, repetitive tasks continuously.
Able to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reports.
Residency within the service area is required.
Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, or as required by state and county law.
May be required to complete an approved sanitation and safety course.

Responsibilities

Oversee the food service program at a single site, maintaining food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team to meet quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions; perform dietary aide, cook, and dishwasher duties as needed.
Effectively communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality, and complete tasks on time.
Represent HCSG positively through courteous, cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
Perform other duties as assigned.