Food Service Director

Healthcare Services Group•Lancaster, WI

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director, also referred to as a Dining Services Director, to lead the dining department at a long-term care facility. The Department Manager oversees the food service program at a single site, ensuring high food quality, inventory management, food safety, and customer service. The role requires following facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services consistently. The director leads and supports the food service team, maintains accurate records, and conducts staff training and quality-control activities. The position may also perform the duties of a dietary aide, cook, or dishwasher as needed. The director communicates directives from client managers, building occupants, and administrators to HCSG staff, and helps maintain a sanitary and safe work environment through infection-control practices and appropriate use of protective gear and cleaning products. The role requires regular interaction with supervisors, coworkers, client staff, residents, and guests. The employee must maintain reliable attendance, punctuality, and timely task completion. Residency within the service area is required. HCSG describes itself as an equal opportunity employer committed to diversity and inclusion.

Requirements

Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reporting.
Residency within the service area is required.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, or certification if required by state and county law.
Completion of an approved sanitation and safety course, if required.

Responsibilities

Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team in meeting quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Interact courteously and cooperatively with supervisors, coworkers, client staff, residents, and guests.
Complete other duties as assigned.