Food Service Director

Healthcare Services Group, Inc.•Baltimore, MD
•$60,000 - $65,000

About The Position

Healthcare Services Group (HCSG) is seeking a Food Service Director to lead the dining department at a long-term care facility. The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. The role requires following facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The director leads and supports the food service team, maintains program records, and conducts staff training and quality-control activities. The director may perform dietary aide, cook, and dishwasher duties as needed, and communicates directives from client managers, building occupants, and administrators to HCSG staff. The position also involves safe handling of protective gear and cleaning solutions, prompt reporting of equipment issues, and adherence to infection-control and sanitation procedures. The role requires regular interaction with supervisors, co-workers, client staff, residents, and guests. The employee must maintain reliable attendance and complete tasks on time. Salary is listed as USD $60,000–$65,000 per year, with the final offer determined by qualifications, experience, education, facility needs, and operational considerations. Residency within the service area is required.

Requirements

  • Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management, is preferred.
  • Two years of experience in quantity food production or service and personnel supervision is preferred.
  • Certified Dietary Manager (CDM) certification is preferred or required by applicable state and county law.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
  • Perform routine, repetitive tasks continuously.
  • Work around food and cleaning products.
  • Have basic computer skills and the ability to maintain records and complete reports, including web-based reports.
  • May be required to complete an approved sanitation and safety course.
  • Reside within the service area.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production/service and personnel supervision.
  • Certified Dietary Manager (CDM) certification.

Responsibilities

  • Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
  • Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Effectively communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear and safely mix and use cleaning solutions; report equipment needs or malfunctions promptly.
  • Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality, and complete tasks on time.
  • Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
  • Complete other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits package.
  • Free telemedicine services beginning on Day 1.
  • Paid holidays and vacation.
  • 401(k).
  • PNC EarnedIt access to earned pay.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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