Food Service Director

Healthcare Services Group, Inc.•Allouez, WI

About The Position

Healthcare Services Group (HCSG) is hiring a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality, effective inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The position leads and supports the food service team, maintains records, provides staff training and quality control, and communicates effectively with client managers, facility occupants, administrators, and HCSG staff. The director may perform dietary aide, cook, and dishwasher duties as needed. The role also involves following sanitation and infection-control procedures, using protective gear and cleaning products safely, and reporting equipment needs or malfunctions. The role requires maintaining consistent attendance and punctuality, completing tasks on time, and interacting courteously and cooperatively with supervisors, coworkers, client staff, residents, and guests. Residency within the service area is required.

Requirements

Must obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Basic computer skills and ability to maintain records and complete reports, including web-based reporting.
Residency within the service area is required.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
Certified Dietary Manager (CDM) certification, or certification as required by state and county law.
Completion of an approved sanitation and safety course may be required.

Responsibilities

Oversee the food service program at a single site, ensuring high food quality, inventory management, food safety, and customer service.
Follow facility menus, federal, state, and local regulations, and HCSG policies.
Lead and support the food service team to meet quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform dietary aide, cook, and dishwasher duties as needed.
Communicate directives from client managers, building occupants, and administrators effectively to HCSG staff.
Use protective gear, handle cleaning solutions safely, and promptly report equipment needs or malfunctions.
Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.
Perform other duties as assigned.