Food Service Director

Healthcare Services Group•New Haven, IN

About The Position

Healthcare Services Group (HCSG) is seeking a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, maintaining food quality, inventory, food safety, and customer service while following facility menus, applicable regulations, and HCSG policies. The director leads and supports the food service team, maintains records, conducts training and quality control, and may perform dietary aide, cook, or dishwasher duties as needed. The position also requires effective communication with client managers, facility occupants, administrators, and HCSG staff, along with adherence to sanitation, infection-control, safety, attendance, and service expectations. Residency within the service area is required.

Requirements

  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
  • Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
  • Ability to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing reports such as web-based reports.
  • Residency within the service area is required.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification, or as required by state and county law.
  • Completion of an approved sanitation and safety course, if required.

Responsibilities

  • Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
  • Ensure compliance with facility menus, federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear and ensure cleaning solutions are mixed and used safely; report equipment needs or malfunctions promptly.
  • Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.
  • Complete other duties as assigned.

Benefits

  • Medical, dental, and vision benefits
  • Free telemedicine services on Day 1
  • Paid holidays and vacation
  • 401(k)
  • Earned wage access through PNC EarnedIt
  • Financial wellness support through PNC Workplace Banking
  • Free prescription discount program
  • Employee assistance programs
  • Training and development opportunities
  • Employee recognition programs
  • Employee stock purchase plan
  • Nationwide transfer opportunities
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