Food Service Coordinator

Duke Careers•Durham, NC

2d•$18 - $25•Onsite

About The Position

As the Food Service Coordinator, you’ll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You’ll collaborate across teams, contribute to an inclusive and high-performing workplace, and help ensure students, staff, and guests receive exceptional service every day. In this role, you will help shape the efficiency and success of Duke Dining through strong coordination, system support, and operational excellence. From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment.

Requirements

Post-secondary education (2 years) in business, administration, or related field, or equivalent experience
Minimum of 2 years of administrative, clerical, or project support experience
Strong organizational, communication, and problem-solving skills
Exceptional attention to detail and accuracy
Ability to train and support diverse teams
Strong interpersonal and customer service skills
Ability to create visually appealing and accurate materials

Nice To Haves

Experience with menu management systems (e.g., CBord)
Background in catering, dining, or hospitality operations
Proficiency in Microsoft Word and Excel
ServSafe and Allergen Certification (or ability to obtain within 60 days)

Responsibilities

Coordinate day-to-day administrative operations supporting Dining Services programs and leadership
Maintain departmental records, calendars, and documentation for accuracy and efficiency
Track employee attendance, maintain vacation calendars, and manage employee data updates
Prepare and monitor maintenance and repair work orders
Process procurement card (PCard) transactions and ensure compliance with university policies
Support budget tracking and recommend purchasing needs
Manage ordering of office supplies and safety equipment
Coordinate recurring food transfer processes, including Trinity Café and kosher transfers
Partner with operational teams to ensure accurate and timely financial documentation
Maintain department-specific systems to support operational continuity and reporting
Serve as backup support for CBord system operations
Execute routine CBord tasks and collaborate with staff on system workflows
Design and produce signage for daily operations and special events
Maintain board plan and hours-of-operation calendars
Develop clear and engaging communication tools to enhance service delivery
Support hiring processes, including job postings and offer letter preparation
Maintain employee records and ensure accuracy of HR documentation
Collaborate with internal departments to support program objectives
Compile operational data and assist with reporting and analysis
Track temporary labor to support reconciliation and workforce planning
Contribute to departmental goals and take on additional responsibilities as needed