Food Service Cashier at The Honolulu Zoo

SSA Group • Honolulu, HI

1d • Onsite

About The Position

The Food Service Cashier supports food service operations at The Honolulu Zoo by providing welcoming guest service, handling transactions, assisting with restaurant preparation, and maintaining food safety, sanitation, and quality standards. The role follows company policies and procedures and helps maintain a clean, safe, and organized environment. The cashier communicates operational or service concerns to supervisors and responds to guest and client feedback. The position may require varied hours, including nights, weekends, and holidays.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, along with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
• Physical ability to move and handle boxes weighing 10–35 pounds as necessary and perform the described job functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• Cash-handling or cashier experience and knowledge of registers or point-of-sale systems.
• Basic math and counting skills for cash handling.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in line with 452 Hospitality.
• Operate the cash register, verify money at the beginning of the day, and follow cash-handling policies and procedures.
• Support front-of-house and line preparation for daily restaurant operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Participate in safety logs, including recording food temperatures, rotation, and waste as needed.
• Maintain proper uniform, hygiene, handwashing, and glove use.
• Follow SSAFETY rules and help maintain a safe work environment.
• Complete assigned daily preparation and item lists.
• Support assigned operations and assist where needed.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurrence of potential complaints.
• Communicate issues related to daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Stay knowledgeable about menu items, prices, and specials to share with guests.
• Maintain a clean, safe, and organized work environment and uphold sanitation requirements.
• Demonstrate understanding of company policies and procedures.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements: employees must be at least 21 years old, complete one year of employment with 1,000 hours worked, and enroll during an open enrollment period.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed